Refund and Returns Policy
Due to the electronic nature of the product and the possibility of easy reproduction, refunds cannot be offered. In the case of any disputes we will, however, use all commercially reasonable efforts in an attempt to find a solution that is acceptable to all parties.
Products are available for download once your payment has been processed. Designs can be downloaded immediately from Your Account page.
Please store your username and password in a safe place for future use.
You will also recieve an email with a downloads link.
In the event of any problems downloading a purchase or receipt of an incorrect or damaged file, C-Some-Stitches should be contacted and the products will be replaced immediately.
C-Some-Stitches also offers replacement sets in the event of accidental duplicate purchases.
Should you have any questions regarding your purchase and/or downloading your designs please contact us.